12. Cyber Incident Recovery


Ransomware


Other Incidents

The National Cyber Security Centre have guidance on dealing with some of the most common cyber incidents which affect individuals.

If you cannot find advice on that page, use the search function on the NCSC website to see if you can find relevant advice.

If you still cannot find appropriate guidance on recovering the threat you should consider:


The Cyber Helpline

The Cyber Helpline is a free, confidential helpline for individuals who have been a victim of cyber crime. They help individuals contain, recover and learn from cyber attacks by linking them with cyber security technology & experts who provide relevant advice and guidance.

This service uses a chatbot to try and diagnose and help fix any cyber issues you may have. If you still cannot resolve the issue they will connect you with a Cyber Security expert volunteer to provide help, for free.

This service is provided by a not-for-profit organisation and is not a SEROCU, Police or UK Government service.