INTERNAL RESOURCES
This page is for SEROCU, Surrey, Sussex, Hampshire and Thames Valley Police Force’s Cyber Protect, Prevent, Prepare and Pursue staff to access shared resources and up to date guidance.
PROTECT
After the Action Fraud / NFIB / Victim Call Back
- A victim (individuals) survey will need to be sent to any victim of cybercrime for completion after having given them suitable advice:
After a Cyber Protect presentation
- After a cyber interaction, a smart engagement survey must be sent for feedback of which there are specific force and audience codes set by Team Cyber Protect UK. Use the website link for your force as below as this will capture survey responses while directing and providing people to the follow-up advice that you just delivered and promised them.
Individuals Survey
- To be used during engagements with individuals
Business Survey
- To be used during engagements with businesses. These surveys cover additional questions to the General (Public / Staff) survey, including policies, incident response and CiSP and Cyber Essentials. The survey aims to cover different business engagement activities such as presentations, table top exercises and incident response scenarios.
| SEROCU | Hampshire | Sussex & Surrey | Thames Valley |
| https://serocu.police.uk/presentation/ | Business Engagement Survey (smartsurvey.co.uk) | Business Engagement Survey (smartsurvey.co.uk) | Business Engagement Survey (smartsurvey.co.uk) |
Police / Staff Engagement Survey
- To be provided to officers and staff after any internal training / formal briefings. This will help identify awareness and confidence to talking about and signposting individuals and business towards core protect messaging if required.
- Remember to update your KPI spreadsheet (where, when and how many people engaged with) as this data is needed quarterly for the Home Office, NCA and Action Fraud
Vulnerability Notifications
- Often we receive notifications from NCSC, NCA and NFIB and quit rightly resistance is experienced from organisations challenging our authenticity. To assist in the delivery of these https://serocu.police.uk/notifications/ has been created for those organisations to see listed on a trusted police domain what the role of a Cyber Protect Officer is
- Please use this page to assist in the delivery of those actions
PREVENT / CYBER CHOICES
- For initial referrals email CyberChoices@serocu.police.uk and one of the team will be in contact with advice.
- If you deal with an educational organisation or concerned parent, please point them towards https://serocu.police.uk/cyber-choices/
If you have any difficulties we are available at: CyberProtect@serocu.police.uk
Page last reviewed 05/12/2022