IMPORTANT – If you are a business, charity or other organisation which is currently suffering a live cyber attack in progress (see below), please call 0300 123 2040 immediately
How to Report Cybercrime in the UK
Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland.
This includes the reporting of cyber dependent crime such as network intrusion and unauthorised access to computer material, denial of service incidents and malware attacks.
The service is run by the City of London Police working alongside the National Fraud Intelligence Bureau (NFIB) who are responsible for assessment of the reports and to ensure that your fraud reports reach the right place. The City of London Police is the national policing lead for economic crime.
Report fraud and cyber crime crime
When you report to Action Fraud you will receive a police crime reference number. Reports taken are passed to the National Fraud Intelligence Bureau. Action Fraud does not investigate the cases and cannot advise you on the progress of a case.
Your report will be forwarded on, if appropriate, to a relevant Police service in the United Kingdom for assessment and further investigation if applicable.
What is a live cyber attack?
A live attack is one that is ongoing, that is still affecting your system and your ability to work and there is an opportunity for law enforcement to stop the attack and/or secure evidence that will assist an investigation.
- Cyber criminals have accessed your network and stolen personal information about your customers and are demanding payment for its safe return. This is also known as hacking extortion.
- Your website is being flooded with traffic – customers are not able to access it as a result. This is called a distributed denial of service (DDOS) attack.